Quality management

Quality builds trust. Our success is determined by the quality of our products and services. In order to hold our own on the national and international markets, GGK has introduced a management system that conforms to DIN EN ISO 9001:2008. The introduction of this integrated DIN EN ISO 9001 management system has given us a solid foundation for building the trust of our customers in the name GGK GmbH & Co. KG. The primary guideline for our business activities are the company principles with direct reference to employees, clients and suppliers and to our obligations to adhere to mandatory requirements.

The expectations of our clients are at the centre of our striving for continual improvement and ongoing development of our products, processes and services. Our key objective is the correct understanding of our clients’ wishes and requirements, and we achieve this through individual consultancy and planning.

We undertake to realise all necessary measures in order for our clients’ requirements to be realised. To achieve these objectives we give our personnel the best training possible. All our employees take part in a continual improvement process at all times that seeks to optimise quality, service, costs and technology. Our employees are aware that only client satisfaction can secure the future of our company.

For us this means:

  • Fulfilling client requirements with reliable products and services, a technically competent level of consultation and error-free order processing.
  • Avoiding mistakes rather than correcting them once they have occurred.
  • Gaining and retaining the trust and recognition of our business partners through our behaviour and daily duties.
  • Quality agreements that we make with our clients and suppliers are also binding for all areas of activity within the company.